Netflix has changed its shipping process for DVDs and hi-def Blu-ray discs to benefit the customer. According to the company’s blog post yesterday, if your first choice is not available the company will send your second choice so you have something to watch while you wait for the first.
To clarify to process, if your first choice is not available from the Netflix shipping center nearest you (there are 55 shipping centers in the U.S.), your second choice will be sent complimentary while you wait for the first to be shipped from farther away. The second choice will not count towards whatever rental plan you have.
According to Netflix, “we’re taking this extra step to ensure you have another movie to enjoy as a complimentary extra DVD rental if your first choice will be delayed.” Finally, company policies on the side of the consumer. Nadar would be proud.
Check out the post yourself.