Apple’s Steve Jobs gave a quickly put together press conference today in Cupertino addressing the iPhone’s apparent “design flaw.” The problem with the iPhone, also referred to as the “death grip,” is that the external antenna is blocked by your hand when holding it a certain way.
Although other cell phones have the antenna in the same place, Apple’s iPhone 4 has been singled out on this one.
Via a PC World translation of the press conference — “[The design flaw] it’s not unique to the iPhone 4. You can go on YouTube and see videos of other phones doing this, but we needed to do these tests ourselves.”
Although Jobs denies there is a design flaw, tests have proven that using a case over the iPhone 4 will resolve the drop-out issue.
To make Apple customers happy, Jobs has offered customers who bought the phone with a free bumper case or full refund. Customers who already bought an Apple Bumper case can also get a refund. Next week, an application form will be available on Apple’s website where customers can choose their case if they want to keep the phone.
Apple has sold over 3 million iPhone 4 models since it was launched 3 weeks ago. 600,000 of those units sold were pre-sales.