Monday, September 14, 2020
Home News Sony more flexible with refunds for pre-orders & 'faulty' content

Sony more flexible with refunds for pre-orders & ‘faulty’ content

playstation-store-gradient-1280pxRefunds and cancellations will apparently be much easier from PlayStation Store as Sony announced new policies regarding pre-orders and certain digital content.

In the new “Cancellation Policy” customers can cancel a “pre-order of digital content at any time before the release date and receive a refund to your PSN wallet.”

What’s more, Sony will allow a refund to wallets up to 14 days after payment for content on a release date as long as the content has not been downloaded or streamed.

The new policy also states games and in-game consumables, season passes, themes, and other downloadable content may also be refunded as long as the content is deemed “faulty.”

In Sony’s own words:

“Digital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty.

It sounds like there is a still a grey area in terms of what is considered “faulty” content: is a theme not compatible, did a digital download get corrupt, was a stream interrupted? Who knows exactly what Sony means. But, at least the company seems to allowing more flexibility with refunds — even though we’re talking store credits to the PSN Wallet.

You can check out the new PlayStation Store cancellation policy for yourself.

contributor
HD Report frequently features articles written by guest contributors who are experts in the industry. Our publication is listed in Google News as well as other tech and entertainment forums. If you would like to write a news article, review, or editorial please contact us.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Hot Pre-orders!

Game of Thrones: The Complete Series 4k Blu-ray
Back to the Future 35th Anniversary 4k Blu-ray giftset
Mission: Impossible - The Original TV Series Blu-ray
Stanley Kubrick 3-Film Collection  4k Blu-ray

1-Month Free!

Hot Blu-rays!

New Articles

Deal Alert: Take 25% Off This 55″ Sony 4k HDR TV

Looking for a deal on a quality 4k HDR TV? This 55" Sony (X750H) is on sale for just $598 -- a savings of...

Spaceballs (1987) releasing to 4k Blu-ray with Dolby Vision

For many Star Wars fans, Mel Brooks' Space Balls helped fill the void that existed after 'Return of the Jedi' released four years earlier....

New Releases This Week: Outlander S5, 21 Jump Street 4k BD, Weathering With You SteelBook & more

This week on Blu-ray, Season 5 of the hit Starz series Outlander arrives on Blu-ray Disc in both a Standard Edition and Limited Collector's...

NFL Network & RedZone return to Sling TV

Sling has announced a new long-term deal has been made with NFL Media to stream NFL RedZone and NFL Network. The deal was officially...

Support Us!