Cox Communications is ending its wireless service, the company announced last night. After three years in the making, the company has decided to stop selling the services and will offer current customers options to switch to another provider. “Cox is working to make this transition as seamless and easy as possible for our customers,” said Cox executive VP Product Development and Management Len Barlik.
Cox said their cancellation of the service is “based on the lack of wireless scale necessary to compete in the marketplace.” But the company’s inability to offer popular iPhone service to compete with other wireless providers may have been a factor, writes Multichannel News.
Cox plans to give all Wireless customers a $150 credit on their bill per line that is disconnected and that early-termination fees will be waived. Cox customers will still get the “Bundle Benefit” package bonuses they received for two years, which may have included the Cox Movie Pak, upgrade to Premiere high-speed internet, or unlimited domestic long-distance calling.
You can contact Cox for more information on the cancellation of their wireless services.